TSI Particle Instruments Offers QualityGuard™ Service Agreements
September 1, 2008 - World class researches count on TSI to provide quality instruments for results they trust. TSI’s comprehensive line of Particle Instruments is the most reliable and accurate aerosol instruments in the industry.
TSI recently announced the availability of service agreements, which ensures your instruments are properly calibrated and at peak performance, allowing you to achieve your research goals.
The TSI Particle Instrument QualityGuard Service Agreement can be purchased in 1 or 3 year terms and includes:
- Annual factory maintenance and calibration
- Technical support via phone or e-mail
- Return to factory service for any instrument problem as needed
- Factory repair and calibration for TSI particle instruments consists of the following procedures:
- Review written instructions or explanation of problem from customer
- Initial inspection
- Update manual, software and firmware as necessary
- Clean instrument
- Inspect and replace consumable components as needed
- Leak check
- Calibrate flow rates, voltages, and temperature control (if applicable)
- Align optics
- Zero check
- Calibration (if applicable)
- Final electrical checkout and performance verification
For more information regarding the TSI Particle Instrument QualityGuard Service Agreement, download the brochure, or contact TSI at 800-874-2811 or particle@tsi.com